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Sales Consultant

Sales Consultant Job Description Total Motors in Le Mars, Iowa been growing very quick. In 2017 they were recognized as the Le Mars Area Chamber of Commerce’ Business of the Year. With the expansion into a brand new Chevrolet, Buick and GMC facility right on Highway 75 in Le Mars, it has created a need for more professional team members. We will be moving into our facility towards the end of May 2018 and now would be a perfect time to start a new sales career with a trusted dealership who has a great reputation. Total Motors highly values their employees and customers. Our company's slogan is, "Our people make the difference" and that is because of our core values, our business ethics/morals and how we care for and treat our customers. We are looking for an individual who is willing to go the extra mile for the company and their customers. Total Motors is looking for someone who is a team player and is self-motivated. The Sales Consultant is directly responsible for selling new and used vehicles at dealership volume and customer satisfaction standards. Primary Job Duties Job duties for the Sales Consultant include: • Realize the business is built on customer satisfaction and devote yourself to guaranteeing satisfaction to customers. • Greet every individual that enters the facility or walks the lot. • Complete the 1st step card on each customer and make an entry in the CRM. • Log all phone opportunities. • Ask for referrals at every opportunity. • Always be prospecting. • Help other members of the sales staff when necessary. • Help customer select a proper vehicle. • Complete service walk with every customer by introducing customers to service department personnel and emphasizing the quality and efficiency of the dealership’s service operations. • Demonstrate new and used vehicles (including test drives). • Counsel with the Desk before beginning negotiations. • Get a beginning offer on a vehicle subject to Desk approval. • Complete worksheet. • Turnover customer to business manager at the appropriate time. • Deliver new vehicles to customers. This demonstration and process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork and it lays the foundation for customer loyalty. • Utilize CRM system to encourage repeat and referral business and contributes to customer satisfaction. • Promote every aspect of the dealership whenever possible – service, parts, financing, insurance and warranties. • “We owe” bills must be signed by each customer and the Desk. • Be in control of the deal from the beginning. • Abide by all State, Federal, and Local governmental laws. • Be enthusiastic and maintain a high level of energy. • Schedule a minimum of two verifiable appointments a day. • Maintain a prospect development system. • Keep abreast of new products and incoming inventory, features, accessories, etc. and the benefits to customers. • Complete and maintain GM Training – Sales Consultant; and Certified Technology Expert. Minimum progress for each: green by end of Q1, green by end of Q2, green by end of Q3, and green by end of Q4. • Complete other projects assigned by sales and/or general management. Desired Education & Qualifications • High school diploma is required. Prior participation in various sales training courses and seminars is also desirable. Desired Knowledge, Skills, and Abilities • Must have a strong knowledge of the automobile industry and area market. • Must have the ability and flexibility to work extended hours, evenings and weekends to achieve their goals. • Possess great customer relations. • Be motivated by selling, possess great selling skills, including the ability to “close” the sale. • Ability to understand profit orientation and financial management. • Ability to operate basic office equipment (i.e. phone, copiers, fax, printers, etc.) • Knowledge of computer programs and the essential operation • Exercises discretion and solid judgment and time management skills. • Effectively interface with all levels of employees and management. • Interpersonal and communication skills. • Strong ability to communicate with customers in-person, over the phone and via email • Quality and safety-conscious. • Proficient in math and calculations • Must be able to demonstrate exemplary professional behavior in all aspects of the position on and off the premises. What we offer: • Competitive Compensation • Health / Dental • Voluntary Supplemental & Life Insurance • Retirement plan • Paid Holidays • Vacation • Leaves of Absence • Commission & Bonuses Disclaimer: • Must have a valid driver’s license • Pre-employment drug screen is required • Total Motors is an equal opportunity employer To apply please email your resume to mitch@totalmotors.com and fill out the appropriate application. No drop-ins or phone calls. Note: **All duties and requirements are essential job functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. It will be handled on a case-by-case basis. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their manager.

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